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Cable Carrier News
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| April 5 Nortel Pre-Conference Workshop | |
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| 1:00pm | Telephony Opportunities for MSOs Speakers: Roy Perry, VP of Strategy for Cable Media Solutions for Nortel & Dick Swan, VP of Technology for Cable Media Solutions for Nortel Topics: evolution of cable telephony, technical implications of deployment, maintenance of consumer based systems, secrets to success |
| April 6 Day One | |
| 8:30am | Opening Remarks |
| 8:45am | Efficiency Made Possible Through Integration of Cable and Telephony Speaker: Rich Gitlin, VP of Cable Research & Development for Lucent Topics: exploring the benefits of a high-speed network architecture, delivering integrated services over cable |
| 9:30am | Reviewing the Current State of Cable Telephony Speaker: Francois Laflammee, VP of IP Telephony for Videotron Topics: industry trends, creation of VoIP protocols |
| 10:00am | Case Study: Delivering Telephony over HFC Networks Speaker: Robert Carter, Director of Operations for Cox Topics: upgrading, voice over cable vs. copper, implementing telephony, HFC as an alternative to DSL, fixed wireless, and satellite |
| 11:30am | DOCSIS Implications for IP Telephony Speaker: Sunil Khaunte, Software Engineer for Cisco Topics: current state of DOCSIS systems, role of DOCSIS, interconnection standards with DOCSIS, implications of DOCSIS for telephony services, potential developments in DOCSIS technology |
| 1:45pm | Exploring Revenue Potential from Cable Telephony Implementation Speaker: Thomas White, Residential Telephony and Product Management for Cox Topics: scope of the cable telephony market, target marketing, avoiding obstacles to profits |
| 2:30pm | Billing for Converged Services over Cable Speaker: Grant Gabrielson, VP of Product Management for CSG Systems Topics: billing for bundled services, online bill payment, interactive bill presentment, billing strategies, brand recognition |
| 3:30pm | Cable vs DSL Speaker: Irwin Gerzberg, Director of Advanced Local Networking for AT&T Topics: advantages & disadvantages of each technology, market opportunities, obstacles to installation, cost and regulatory factors |
| 4:30pm | Customer Perceptions to Integrated Cable Services Speaker: Ron Schaible, Sr VP and GM of Communications for Black Hills FiberCom Topics: deployment of cable telephony, cost to the consumer, enhanced services |
| Day Two – April 7 | |
| 8:30 | Opening Remarks |
| 8:45am | Addressing the Regulatory Challenges Speaker: Robert Rini, Managing Attorney for Rini, Coran & Lancelotta PC Topics: MSOs as cable telephony providers, local access regulations, extending services outside the network |
| 9:30am | Strategis Speaker: Glynis Hinschberger, President & CEO for Seren Innovations Topics: transition to a full communications provider; strategy for local, long distance, business, residential, second line and remote PBX access telephony services, alternatives to build, buy outsource, acquire, merge or partner; survival and profits |
| 10:30am | Case Study: Implementing an Efficient and Interactive Customer Care Speaker: Ann Montgomery, Exec VP of Fulfillment Services for AT&T Topics: challenges to customer care with bundled services, real-time customer care, service options via the web, fulfillment and workforce management challenges |
| 11:15am | Case Study: Quality of Service for Integrated Cable Packages Speaker: Rickey Luke, PhD, CTO for Knology Topics: network reliability, service management, overcoming bandwidth constraints, performance management |
| 1:15pm | Migrating from a Circuit Switched to Packet Based Architecture Speaker: Genn Russell, Product Manager of Multimedia Architecture for CableLabs Topics: packetcable, building up IP networks to support telephony, interoperation of consumers and non-consumers on a cable network |
| 2:15pm | Case Study: Overcoming Obstacles to Interconnection Speaker: Anthony Bowling, Vp of Engineering of National Markets for MediaOne Topics: challenges to telephony interconnection (networks, protocols, interfaces, services management), revenue and cost agreements, billing formats |
| 3:30pm | Case Study: Meeting Quality Expectations Speaker: Daniel Middleton, VP of Cable Media Services for Nortel Topics: current level of quality for circuit based telephony, quality issues surrounding packet based cable telephony, |
| 4:15pm | System Implementation Issues Speaker: Nancy Goguen, VP of Marketing for Telogy Topics: evolving standards on system architectures; meeting cost, power and footprint needs; solving network bandwidth and impairment issues; delivering scaleability, high performance, carrier class reliability and interoperability |