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EXPERTISE: |
Broadband Technology of xDSL, Cable, and Fixed Wireless. Digital Communication of Data, Voice and Video under Optical Carriers using ATM, IP, Frame Relay, Fiber Optic, and SONET. Analyze Products and Solutions from Networking Vendors to Internet Service Providers and Customers (ILEC/CLEC).
Client/Server object oriented computing. Web-Host Network Enterprise access. Hosts Emulator access via internet/intranet browser. Data stream processor. Communications. File Transfer. Printing. APIs. Security Authenticating, Controlling, and Encrypting.
Data Warehousing/Replication solutions. DMSII data to relational databases on NT/Unix Servers running SQL Server, Sybase, or Oracle. VSAM engines and Middleware application development. ODBC/JDBC compatible solutions for relational and non-relational databases.
PC-Host Connectivity-Networks. Ethernet LANs & WANs. Host Designer Workbench. Network Communications Protocols: TCP/IP, ATM, SPX/IPX, NetBIOS, X.25, HLCN, LCW, Servers SNA and SAA.
Platforms: Windows NT/Servers-Wks 2000/98/95; MAC; UNIX
Languages: JavaScript; HTML; HTTP; Win32 SDK; Web/Internet; Networks; MS-BackOffice; MS-Office; MS-Project; MS-Test; MS-SQL; MS-FrontPage; PhotoStudio; Scanner; Outlook Express.
Knowledge: ActiveX; JAVA; JavaBeans; JAR; COM/DCOM; OCX; ADO; AWT; XML
Project Life Cycle expertise and financial budget analysis.
Analyzed, Designed, Implemented, Validated, Documented, Deployed, and Supported/Maintained Win32/ActiveX/Java products.
Managed software development enhancement/maintenance process.
Managed multiple projects simultaneously in a fast-paced environment with little direct supervision.
Communicated, organized, and managed the group skills.
Worked with Product Management/Marketing/Sales teams.
Maintained & enhanced products by internal research and customers needs.
Wrote Product Specifications & Analysis.
Analyzed design, features and time estimates between development, testing, support, product management/marketing, documentation, and usability teams.
Internationalized and localized product lines.
Visited customers prior and post releases to address issues and research directions.
Conducted weekly meetings with Customer Support/QA for addressing issues.
Demonstrated ability and proven track record of working cross functionally with other departments to achieve deadlines and goals.
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EXPERIENCE: |
CISCO Systems, Inc.
Product Manager |
01/03/01-Current |
Research Technical and Business Projects. Responsible for Competitive Marketing Analysis for Products and Solutions, Presentations, Case Studies and Newsletter. Research xDSL Technology: ADSL, SDSL, IDSL, HDSL, and VDSL along with ATM and TCP/IP interfaces for DSLAM and Aggregation into the WAN. Review Routers and Switches across the Networks for Data, Voice, Video, VPN, and Security along with Software Applications for Installation, Configuration and System Control. Research Business Competitors End-to-End Solutions, Financial Perspective, Sales, Partners, Acquisitions, Customers and Company's Direction. Able to handle multiple projects with significant time constraints. Organize, communicate and function within a team environment. Attend conferences such as the Wireless conference last Jan/01.
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Attachmate Corporation (5/1992-12/1999)
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12/96-12/99 |
Created and executed a strategic plan for the department while provided intellectual leadership to insure the quality and integrated relevance of the goals and objectives. Being a micro manager of the department (20+ Engineers), I nurtured the staff in accomplishing the projects with quality and on time.
Was responsible for project life cycles, planning and decision making.
Ensured releases based upon features, deadlines, resources, and budget.
Developed and published design specifications for all parties involved.
Assigned tasks and priorities to internal/external development teams.
Participated in weekly meetings with Product Management/Marketing to analyze product enhancements and maintenance along with functional requirements.
Visited customers before and after releases analyzing their needs, environments and directions.
Analyzed business needs and technology direction, which resulted in migrating Win32 products into both JAVA & ActiveX.
Assigned JAVA & ActiveX to development teams: Web-Server based components, end user thin clients, security, Y2K, Networks (TCP/IP sockets) across all functions and utilities.
Reviewed prototypes, design specs, technical writing, and QA tests.
Developed project plans using MS Project.
Communicated architectures to all parties.
Participated in architecture of 3-core component products:
1. Terminal GUI Objects (OCX) such as display, status, graphics, keys, hotspots, and sessions;
2. Session non-GUI Objects such as Network connections, oia, printer, and DB2 file transfer;
3. Session Server Engine Objects such as data streams, file transfer engine, and printer engine.
Planned and assigned multiple project simultaneously;
Monitored 3rd party internationalized and localized products;
Reviewed and Recruited engineers;
Managed weekly status meetings and reports;
Addressed obstacles/issues;
Budgeted Department/Project allocation and compensating planing;
Attended conferences and seminars;
Researched future direction of customers and technology;
Managed day-to-day communications with all parties involved.
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Continue: Attachmate Corporation
QA Manager-Client/Server Department |
05/94-12/96 |
Conducted the following tasks:
Planned, managed, tested and oversaw three product development projects and quality assurance activities:
1. Client/Server Data Warehouse,
2. ODBC driver,
3. Query tool product.
Verified test accuracy via audit files generated by DMSII once replication occurs. Once Host database was cloned, updated the changed records using audit files periodically refreshed the remote relational database.
Tested database access middleware ODBC drivers into SQL engine standards.
Tested Database query and report writer against Data Warehousing.
Utilized test scripts and MS test tools for PC-Host applications under Windows NT/95 OS using TCP/IP.
Followed full comprehensive testing that covered:
* Stress and Load testing;| * Compatibility; |
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* Functionality; | * Database testing; |
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* Performance; | * Server Side testing; |
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* Installation; | * Load testing; |
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* Automation testing; | * Regression testing. |
Fully utilized MS Project database for design specs; all open/close issue updates; CM builds; and BAT results.
Tested White/Black box through API of performance, system and product functionality.
Utilized tracing, auditing, and logging for addressing issues.
Trained internal documentation, customer support, and external users of the new/updated products.
Visited customers and presented and trained users at development conferences.
Estimated time and resources needed for testing.
Attended weekly status reports.
Excellent communication skills and team player.
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Continue: Attachmate Corporation
Customer Support Team Lead |
05/92-05/94 |
Interacted and supported Customers.
Addressed customers' issues, analyzed and troubleshoot.
Developed test scripts specifically for customer's environment of PC-Host applications.
Utilized benchmark communication software against various Hosts environments, T27/1100 Series.
Used various communication protocols, such as TCP/IP, X.25, IPX/SPX, NetBIOS, HLCN, LCW, and Servers SNA and SAA, to conduct communications script tests.
Analyzed customer's scripts to verify their ODBC and/or Data Warehouse products.
Used MS Access database for all open/close customer issues/updates, and modified and enhanced products.
Worked with customers & QA for functionality testing.
Utilized tracing, auditing, and logging for addressing issues.
Trained customer support team of the new/updated products.
Attended weekly status reports.
Estimated time and resources needed for addressing customer's issues.
Excellent customer communications skills and team player.
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CCH, COMPUTAX, Inc.
Product Specialist, Technical Department |
02/90-05/92 |
Client interaction involved training seminars, and consulted financial institutions for software and hardware. Administered the network of Novell and Microsoft SNA; and diagnosed, troubleshoot and analyzed existing and competitive software/hardware.
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GENENTECH, Inc.
Computer Specialist (Internship) |
06/89-01/90
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Computerized the finance/tax departments. Setup the Corptax System under Windows OS.
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