Dorothy N. McDermott                                                                                    dotmcd@hotmail.com
105 Greenwood Dr. New Cumberland, PA 17070                                                  (800) 217-1648


Profile

Committed, goal-minded, self-starter motivated to succeed in the telecommunications industry utilizing my knowledge and experience.


Strengths
  • Tireless efforts in pursuing client service and satisfaction.

  • Continually focused on project completion.

  • Excellent performance in an individual and group environment.

  • Articulate written communications skills.

  • Excellent customer relations and leadership skills.


    Education


    BSBA - Marketing, Shippensburg University Shippensburg, PA - June 1996


    • Highlights of Qualifications


    Extensive knowledge of all aspects of cable installation, construction and cable company internal operations from marketing and accounting to field installation.

    Over 3 years of management experience.

    Designed and implemented new methods and strategies for stimulating project success.

    Possess working knowledge of digital set-top converters and CATV equipment.

    Trained and proficient in most principal computer programs including Internet navigation, word processing, spreadsheets, databases, graphic programs and CATV-specific programs.


    Professional Experience


    Regional Project Manager             1996-1999
    Accounts Payable/Receivable Clerk      1991-1996
     Bal Com, Inc., New Cumberland, PA
    Telecommunications Installation Co.

    Manage all day to day operations of CATV projects from specific work efforts to allocation of finances for systems and contractors. Responsible for all client contact on project for Comcast, TCI and other cable corporations. Promoted to Manager relocating to Florida to establish and manage a cable installation site contracting for GTE-Americast. Built and maintained a work force of 25+ contractors. Implemented a successful marketing program soliciting additional contracts. Assisted company programmer in the design and testing of programs to fit specific system needs.